For Shipper Dashboard users

To access proof of delivery:

1. Log in to the Shipper Dashboard 
2. Select ‘Order History’, or ‘Tracking’ to find the tracking ID
3. Click ‘Action’ for the selected tracking ID
4. Select ‘View Order’ and click on the selected tracking ID
5. Under the ‘Order History’ column, you can view the proof of delivery. Click ‘Print Proof of Delivery’ for more recipient details

For Ninja Biz users

To find proof of delivery:

1. Select ‘Shipping’ 
2. Swipe to the ‘Completed’ parcel status
3. Click on the selected tracking ID to view details of parcel pickup or delivery, including the proof of delivery