For businesses shipping less than 150 parcels per month
- Domestic delivery
- Self drop-off or doorstep pickup
- Single or bulk order creation
Packing your parcel
Frequently Asked Questions (FAQs)
Why is my parcel delivery rejected?
According to our Packaging Guidelines, Ninja Van can reject a parcel delivery if the parcel is not packed or labelled properly.
Why is my parcel repackaged/relabelled without my consent?
Your parcel may be subjected to relabelling and/or repackaging by Ninja Van at your cost if the parcel is not packed or labelled according to our Packaging Guidelines.
How do I track my parcel on ninjavan.co?
Visit the Tracking page for real-time updates on the status of your parcel delivery.
Got a question?
Our live agents are readily available on NinjaChat.